Helpshift Revenue and Competitors



Total Funding

Estimated Revenue & Valuation

  • Helpshift's estimated annual revenue is currently $33M per year.(i)
  • Helpshift received $25.0M in venture funding in November 2016.
  • Helpshift's estimated revenue per employee is $150,500
  • Helpshift's total funding is $53.5M.
  • Helpshift's pricing is $7,200 per year.

Employee Data

  • Helpshift has 219 Employees.(i)
  • Helpshift grew their employee count by 22% last year.
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal FundingValuation
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Helpshift bridges the disconnect between conventional customer service channelslike email and phone supportand a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift's AI-powered support platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly. To learn more about Helpshift, visit and follow @helpshift on Twitter. Helpshift is headquartered in San Francisco and backed by True Ventures, Microsoft, Salesforce, and Nexus Venture Partners.

keywords:SaaS,Customer Support,Human Resources Hr,Marketing,Mobile


Total Funding


Number of Employees


Revenue (est)


Employee Growth %





Helpshift News

2022-04-17 - Chatbot Market Size And Forecast | Helpshift, Imperson Ltd ...

Helpshift, Imperson Ltd., Astute Solutions, Facebook Haptik Pandorabots Google Kiwi Microsoft Corporation, Kasisto Inc., ToyTalk (PullString...

2022-04-13 - Helpshift Wants to Bring Customer Support to the Metaverse

Helpshift, a provider of in-app customer service and user ... AR, and VR experiences,” according to Eric Vermillion, CEO at Helpshift.

2022-03-30 - Helpshift contemplates customer support for the metaverse with Metashift

San Francisco-based Helpshift started years ago using automation to make it easier to deal with customer complaints in mobile games and apps. It...

2021-03-23 - Helpshift, the Leading Mobile-First Player Support Platform, Announces Mobile-Gaming Growth and Integrations as Mobile Gaming Explodes

SAN FRANCISCO, March 23, 2021 /PRNewswire/ -- Helpshift, the beloved player support platform for mobile gaming, today launches its integration with Discord, the popular talk, chat and hangout platform favored by the gaming community. Helpshift already powers best-in-class player support for th ...

2017-09-07 - Helpshift names Salesforce veteran Linda Crawford as CEO

Helpshift has named former Salesforce executive Linda Crawford as its new CEO. She joins the relatively small ranks of Silicon Valley startup female CEOs and will run a company with more than 100 people. Helpshift has made its name by transforming customer support in mobile apps and games. It c ...

Company NameRevenueNumber of EmployeesEmployee GrowthTotal Funding

Helpshift Funding

DateAmountRoundLead InvestorsReference
2014-06-25$10.0MUndisclosedIntel CapitalArticle
2016-06-08$23.0MBMicrosoft VenturesArticle