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Erik Ashby Email
Sr. Director and Head Product . Helpshift
San Francisco, CA
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How to contact Erik Ashby
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Current Roles
Employees:
236Revenue:
$35.5MAbout
Helpshift bridges the disconnect between conventional customer service channelslike email and phone supportand a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift's AI-powered support platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly. To learn more about Helpshift, visit helpshift.com and follow @helpshift on Twitter. Helpshift is headquartered in San Francisco and backed by True Ventures, Microsoft, Salesforce, and Nexus Venture Partners.Helpshift Address
343 Sansome StSan Francisco, CA
United States