Zendesk Competitors, Revenue, Alternatives and Pricing

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Overview

Location:
Total Funding:$185.5M
Industry:Tech Services
Founded:2007
Lead Investor(s):Redpoint Ventures

Estimated Revenue & Financials

  • Zendesk's estimated annual revenue is currently $455.9M per year.
  • Zendesk received $575.0M in venture funding in March 2018.
  • Zendesk's estimated revenue per employee is $145,000
  • Zendesk's total funding is $185.5M.
  • Zendesk's pricing is $60 per year.

Employee Data

  • Zendesk has 3144 Employees.
  • Zendesk grew their employee count by 26% last year.
  • Zendesk currently has 169 job openings.
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal FundingOnline ReviewPricing
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Freshworks
$288.7M199150%$249M4.4/5$348
Help Scout
$16.7M11521%$6.8M4.3/5$240
HappyFox
$11.9M8246%N/A4.5/5$348
ForeSoft
N/A19N/AN/A4.4/5$395
IssueTrak
$5.2M36N/AN/A4.4/5$708
Kustomer
$29M20034%$173.5M4.4/5$1,068
Vision Helpdesk
$1M7N/AN/A4.6/5$96
Agiloft
$17.4M12029%N/A4.8/5$780
UseResponse
$0.6M4N/AN/A4.6/5$588
Continuum
$177.6M1225N/AN/A4.6/5N/A
OTRS AG
$12.6M87N/AN/A4.4/5N/A
DeskPRO
$3.8M26N/AN/A4.4/5$360
Rhino Support
$0.6M4N/AN/A4.2/5$179
Casengo
$1.5M10N/AN/A4.5/5N/A
Gladly
$16.4M11311%N/A4.8/5N/A
Slaask
$2.2M15N/AN/A4.6/5N/A
MetaOption
$20.4M141N/AN/A4.3/5N/A
Premitek
$0.9M6N/AN/A4.4/5N/A
SupportBee
$0.6M4N/AN/A4.4/5N/A
Support.com
$183M1262N/AN/A4.2/5N/A
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The best customer experiences are built with Zendesk. Zendesk's powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 100,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

keywords:Customer Support,Enterprise Software,Human Resources Hr,Marketing

3144

Number of Employees

$455.9M

Revenue (est)

169

Current Jobs

26%

Employee Growth %

$185.5M

Total Funding

N/A

Valuation

N/A

Accelerator

B2B

Type

Zendesk News

09/03/2019 - Zendesk: Valuation Looks Attractive After Post-Earnings Drop

Zendesk reported a strong quarter with revenue growing 37%, ahead of consensus expectations, despite challenging global economies.

09/02/2019 - Zendesk and the art of customer maintenance

According to Adrian McDermott, President of Product at Zendesk, the trouble-ticket is no longer enough to manage customer interactions.

09/03/2019 - Customer Experience Software Market – Industry Size, Share ...

Customer Experience Software Market Leading Players. Zendesk ,. IBM. Satmetrix. ResponseTek. ClickTale. Adobe. Kana. Clarabridge. SAS.

Zendesk Funding

DateAmountRoundLead InvestorsReference
2009-05-07$UndisclosedACharles River VenturesArticle
2009-08-18$6.0MUndisclosedBenchmark CapitalArticle
2010-12-08$19.0MUndisclosedArticle
2012-09-13$60.0MUndisclosedRedpoint Ventures, Silicon Valley BankArticle
2018-03-15$575.0MUndisclosedArticle

Zendesk Executive Hires

DateNameTitleReference
2016-05-03Elena GomezCFOArticle
2017-12-21Norman GennaroSVP Worldwide SalesArticle
2018-06-28InaMarie JohnsonChief People OfficerArticle
2019-02-15Elisabeth ZornesChief customer officerArticle
2019-03-28Amy FooManaging DirectorArticle

Zendesk New Location/Offices

DateLocationReference
2018-10-15Madison, WIArticle

Zendesk Acquisitions

DateCompany NameAmountNotesReference
2015-10-22bimeArticle

Zendesk Hiring Plans

DateNumber of EmployeesLocationReference
2015-11-09175MelbourneArticle
2017-07-13300IrelandArticle
2018-10-15136Madison, WIArticle