Kustomer Revenue and Competitors

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Estimated Revenue & Valuation

Kustomer's estimated annual revenue is currently $29.8M per year.(i)
Kustomer received $35.0M in venture funding in January 2019.
Kustomer's estimated revenue per employee is $150,500
Kustomer's total funding is $234M.
Kustomer's pricing is $1,068 per year.
Kustomer's current valuation is $1B. (November 2020)

Employee Data

Kustomer has 198 Employees.(i)
Kustomer grew their employee count by 136% last year.

Kustomer's People

Name	Title	Email/Phone
1 Brad Birnbaum	CEO	Reveal Email/Phone
2 Brad Birnbaum	CEO	Reveal Email/Phone
3 Tanya Livingstone	Chief Staff to the CEO & Chief People Officer	Reveal Email/Phone
4 Jeremy Suriel	Chief Technology Officer	Reveal Email/Phone
5 Peter Johnson	Chief Product Officer	Reveal Email/Phone
6 Ryan Breneman	Head Growth Marketing	Reveal Email/Phone
7 Brian Bartlett	Head FP&A	Reveal Email/Phone
8 Brian Lastovich	Head Revenue Marketing	Reveal Email/Phone
9 David Rubinstein	VP, Sales	Reveal Email/Phone
10 Vikas Bhambri	Head Global Sales & CX	Reveal Email/Phone

Kustomer Competitors & AlternativesAdd Company

Competitor Name	Revenue	Number of Employees	Employee Growth	Total Funding	Valuation
#1 Zendesk	$1250M	6469	-1%	$85.5M	$12.2B
#2 Salesforce	$24980M	74978	-1%	$65.4M	$227.8B
#3 Intercom	$293.9M	1468	2%	$291.8M	$1.3B
#4 Gorgias	$7M	0	N/A	$42.4M	N/A
#5 HubSpot	$1180M	10407	6%	$100.5M	$21.8B
#6 Gladly	$31.6M	210	9%	$168M	N/A
#7 Gorgias	$70.7M	384	22%	$74.7M	$710M
#8 Hiver	$36.9M	245	21%	$46.2M	N/A
#9 Freshworks	$338.5M	8615	5%	$484M	$6.1B
#10 Help Scout	$36.2M	232	-6%	$28M	N/A
#11 HappyFox	$15.5M	111	54%	N/A	N/A
#12 ForeSoft	N/A	19	N/A	N/A	N/A
#13 IssueTrak	$4.4M	38	N/A	N/A	N/A
#14 Vision Helpdesk	$0.5M	11	N/A	N/A	N/A
#15 Agiloft	$42.9M	285	18%	$45M	N/A
#16 UseResponse	$0.3M	4	N/A	N/A	N/A
#17 Continuum	$271.2M	1336	N/A	N/A	N/A
#18 OTRS AG	$13.9M	96	N/A	N/A	N/A
#19 DeskPRO	$2.8M	28	N/A	N/A	N/A
#20 Rhino Support	$0.3M	4	N/A	N/A	N/A

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What Is Kustomer?

Kustomer is the modern platform for omnichannel customer experience. We combine everything you know about your consumers with a powerful process engine so your team can deliver faster, more proactive service. That's why companies like Ring, Glossier, Slice, DSTLD, and others trust their most important relationships to Kustomer. Head to kustomer.com and start creating memorable, meaningful experiences today.

keywords:B2B, saas

$234M

Total Funding

198

Number of Employees

$29.8M

Revenue (est)

136%

Employee Growth %

$1B

Valuation

N/A

Accelerator

Kustomer News

2022-04-17 - German Review Of Meta Deal Signals Greater Involvement

Kustomer is a provider of cloud-based customer relationship management, or CRM, service that offers its services as SaaS. Its CRM services and...

2021-09-27 - UK clears Facebook’s purchase of CRM maker, Kustomer

The U.K.’s competition watchdog has cleared Facebook’s acquisition of Kustomer, a maker of CRM tools. The purchase was announced last November — with a price tag we reported as $1 billion — but is pending closing after facing regulatory scrutiny. The U.K.’s Competition and Markets Authority (C ...

2021-09-15 - Kustomer Publishes Guide To Prepare for This Year's Digital-First Holiday Shopping Season

NEW YORK, Sept. 15, 2021 /PRNewswire/ -- Kustomer, an all-in-one, top-rated CRM for modern customer experiences, today releases a special report, titled, "Prepping for the Holiday Season," designed to help retailers deliver an easy and effortless customer experience in advance of the upcoming ...

2021-08-03 - Total Economic Impact Study Finds Kustomer's CX Platform Produces More than 400% ROI

NEW YORK, Aug. 3, 2021 /PRNewswire/ -- Kustomer, an all-in-one, top-rated AI-powered CRM for modern customer experiences, today releases findings from Forrester's Total Economic Impact™ (TEI) study showing that organizations that switch to Kustomer see up to a three-year 422% in return on inve ...