The Pensions Ombudsman Revenue and Competitors

London, UK



Total Funding



Estimated Revenue & Valuation

  • The Pensions Ombudsman's estimated annual revenue is currently $44.3M per year.(i)
  • The Pensions Ombudsman's estimated revenue per employee is $297,000

Employee Data

  • The Pensions Ombudsman has 149 Employees.(i)
  • The Pensions Ombudsman grew their employee count by 10% last year.

The Pensions Ombudsman's People

Head communications, engagement and insightReveal Email/Phone
Contact and Support OfficerReveal Email/Phone
Casework Projects ManagerReveal Email/Phone
Digital, Data & Technology ManagerReveal Email/Phone
Pensions lawyerReveal Email/Phone
CaseworkerReveal Email/Phone
Case AssessorReveal Email/Phone
Senior CounselReveal Email/Phone
AdjudicatorReveal Email/Phone
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal FundingValuation
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What Is The Pensions Ombudsman?

We are an independent organisation set up by law to investigate complaints about personal and occupational pension schemes administered in the UK. We can also consider complaints about the actions and decisions of the Pension Protection Fund and about some decisions made by the Financial Assistance Scheme. We are funded by grant-in-aid paid by the Department for Work and Pensions. The grant-in-aid is largely recovered from the general levy on pension schemes administered by the Pensions Regulator. We are not a regulator, consumer champion or a trade body so when we look at a complaint, we deal with all sides fairly. We are completely independent and impartial. We work within legislation set down by the UK parliament, which means there are rules about what we can and can't investigate. In general we deal with complaints about how pensions schemes are run. If there is a problem this is known as maladministration, which includes situations such as a pension scheme: taking too long to do something without good reason failing to do something they should have not following their own rules or the law breaking a promise giving incorrect or misleading information not making a decision in the right way. When our Ombudsmen make a decision it is final and binding on both parties.



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The Pensions Ombudsman News

2022-04-17 - Pensions Standards Body Issues Guide For Vetting New Hires

The Pensions Ombudsman also created a unit in January to address the fraud problem. The unit will investigate trustees of retirement savings...

2022-04-06 - USS and University of Southampton make AVC blunder

On the go: The Pensions Ombudsman has partially upheld a complaint against the University of Southampton and the Universities Superannuation...

2022-04-06 - Overpayment woes at Teachers' Pension Scheme continue

The Pensions Ombudsman has partially upheld two more complaints about overpayments to members of the Teachers' Pension Scheme.

2019-09-06 - Top 10 reasons for Pensions Ombudsman complaints in 2018 ...

The Pensions Ombudsman's annual report for 2018/19 shows that the number of pension related complaints continues to rise, with 1,538 new ...

2019-08-27 - Banks complaints on mortgage trackers to Ombudsman will ...

KBC indicated yesterday that it will not challenge complaints made to the Financial Services and Pensions Ombudsman connected with tracker ...

Company NameRevenueNumber of EmployeesEmployee GrowthTotal Funding