CallMiner Competitors, Revenue and Alternatives

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Overview

Location:
Boston, MA USA
Total Funding:$71.1M
Industry:Tech Services
Founded:2002
Lead Investor(s):NewSpring Capital
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Industry Ranking

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Estimated Revenue & Financials

  • CallMiner's estimated annual revenue is currently $39.9M per year.
  • CallMiner received $6.0M in venture funding in January 2016.
  • CallMiner's estimated revenue per employee is $145,000
  • CallMiner's total funding is $71.1M.

Employee Data

  • CallMiner has 275 Employees.
  • CallMiner grew their employee count by 14% last year.
  • CallMiner currently has 10 job openings.
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal Funding
Talkdesk
$162.5M112142%$124.2M
Genesys
$980.1M6759N/AN/A
Aircall
$53.8M37127%N/A
PlayVox
$14.5M10043%N/A
UJET
$21.2M14672%$100.6M
Altitude Softwa...
$55.7M384N/AN/A
Bright Pattern
$8.1M56N/AN/A
Telax
$3.6M25N/AN/A
3CLogic
$17.1M11819%N/A
Enghouse System...
$161M1110N/AN/A
Brekeke Softwar...
$1.2M8N/AN/A
eTEL Technologi...
$2.9M9N/AN/A
Phonologies (In...
$1.2M8N/AN/A
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CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner's market leading cloud-based speech analytics solution automatically analyzes contacts across all communication channels: calls, chat, email, and social. CallMiner offers real-time monitoring and post-call analytics, delivering actionable insights to contact center staff, business analysts, and executives. The results include improved agent performance, sales, operational efficiency, customer experience, and regulatory compliance. With over 10 years of industry leadership and over 2 billion hours of conversations analyzed, CallMiner serves some of the world's largest call centers, delivering highly effective, usable, and scalable speech analytics solutions. See http://www.youtube.com/watchv=JP9IUDRnbsA for an overview of what CallMiner can do for you.

keywords:Analytics,Customer Support,Enterprise Software,Human Resources Hr,Marketing,Marketing Analytics

275

Number of Employees

$39.9M

Revenue (est)

10

Current Jobs

14%

Employee Growth %

$71.1M

Total Funding

N/A

Valuation

N/A

Accelerator

B2B

Type

Executive Contacts

NameTitleEmail
Robert LaneChief Financial OfficerEmail Available
Scott KendrickVice President, MarketingEmail Available
Adam WaltonCOOEmail Available
Steve ChirokasDirector Product & Channel MarketingEmail Available
Paul BernardPresident and Chief Executive OfficerEmail Available
Jason MckayProduct ManagerEmail Available
Ryan CarriganDirector Of Strategic AlliancesEmail Available
Todd GrimmProject ManagerEmail Available
Drew BrummVice President Cloud Services Email Available
Felix LepaSenior Director Of EngineeringEmail Available

CallMiner News

09/03/2019 - DataRobot and CallMiner Partner to Accelerate AI Data Reach

DataRobot, an enterprise AI company, and CallMiner, a provider of AI-fueled speech and customer engagement analytics, announce a ...

09/08/2019 - DataRobot and CallMiner Partner to Accelerate AI Capabilities

DataRobot, the leader in enterprise AI, and CallMiner, the leading provider of AI-fueled speech and customer engagement analytics solutions, ...

09/03/2019 - TechBytes with Jeff Gallino, CTO at CallMiner

As Co-Founder and CTO at CallMiner, I oversee all aspects of the team's vision and development of our SaaS-based customer engagement ...

CallMiner Funding

DateAmountRoundLead InvestorsReference
2004-08-05$2.0MAInflexion PartnersArticle
2006-07-12$10.0MBSigma PartnersArticle
2009-03-19$UndisclosedCArticle
2010-09-30$3.0MUndisclosedThe Florida Growth FundArticle
2013-11-05$2.0MUndisclosedArticle
2015-07-15$12.0MUndisclosedNewSpring Growth CapitalArticle
2015-09-16$16.0MUndisclosedNewSpring CapitalArticle
2016-01-11$6.0MUndisclosedArticle

CallMiner Executive Hires

DateNameTitleReference
2008-05-21Michelle CraftVP MarketingArticle
2010-01-20Kristen MikovichCOOArticle
2011-01-19Bob OrlandoCFOArticle
2014-04-03Paul BernardCFOArticle