Observe.AI Revenue and Competitors

Claim your profile



Growjo Ranking



Estimated Revenue & Valuation

  • Observe.AI's estimated annual revenue is currently $43.2M per year.(i)
  • Observe.AI received $54M in venture funding in September 2020.
  • Observe.AI's estimated revenue per employee is $158,218
  • Observe.AI's total funding is $89M.

Employee Data

  • Observe.AI has 273 Employees.(i)
  • Observe.AI grew their employee count by 14% last year.
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal FundingValuation
Add Company

Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention. With Observe.AI, contact centers can surface intelligence across every interaction, giving employees highly accurate, actionable feedback using baked-in coaching and evaluation workflows, and improve key business metrics across every customer touchpoint.

keywords:SaaS, CCaaS, contact center AI


Total Funding


Number of Employees


Revenue (est)


Employee Growth %





Observe.AI News

2022-04-17 - Intelligent Workforce Platform Company Observe.ai Secures $125 Million

Observe.ai – a company that provides natural language tools for tracking voice/text conversations – recently announced it raised $125...

2022-04-13 - Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

“Observe.AI has a transformative vision to deliver actionable and trustworthy AI that empowers digital-first businesses to create exceptional...

2021-08-31 - Observe.AI acquires ScopeAI to advance omnichannel ambitions

The Transform Technology Summits start October 13th with Low-Code/No Code: Enabling Enterprise Agility. Register now! Observe.AI, a provider of a platform for analyzing data generated by call centers, revealed today it has acquired ScopeAI, which makes tools that automatically extract insights ...

2021-08-31 - Call center intelligence startup Observe.ai buys ScopeAI and expands into web chats Show your support for our mission by joining our Cube Club and Cube Event Community of experts. Join the community that includes Amazon Web Services and Amazon.com CEO Andy Jassy, Dell Technologies founder and C ...

Call center intelligence startup Z21 Labs Inc., which does business as Observe.ai, said today it’s bringing its expertise to omnichannel conversations after acquiring a company called ScopeAI. Observe AI sells a call center platform that aims to assist human operators and make them better at ta ...

2020-09-21 - Contact Center AI Leader Observe.AI Raises $54 Million

Contact Center AI leader Observe.AI recently announced a $54 million Series B financing led by Menlo Ventures with participation from Next47 Ventures and NGP Capital Contact Center AI leader Observe.AI recently announced a $54 million Series B financing led by Menlo Ventures with participation ...

Company NameRevenueNumber of EmployeesEmployee GrowthTotal Funding

Observe.AI Funding

DateAmountRoundLead InvestorsReference
2020-09-15$54MSeries BMenlo Ventures with participation from Next47 Ventures and NGP CapitalArticle