Observe.AI Revenue and Competitors

Location

$89M

Total Funding

Analytics

Industry

Estimated Revenue & Valuation

  • Observe.AI's estimated annual revenue is currently $42.3M per year.(i)
  • Observe.AI received $54M in venture funding in September 2020.
  • Observe.AI's estimated revenue per employee is $150,500
  • Observe.AI's total funding is $89M.

Employee Data

  • Observe.AI has 281 Employees.(i)
  • Observe.AI grew their employee count by -3% last year.

Observe.AI's People

NameTitleEmail/Phone
1
Co-Founder and CEOReveal Email/Phone
2
Head Sales OperationsReveal Email/Phone
3
VP, ImplementationsReveal Email/Phone
4
ControllerReveal Email/Phone
5
VP, FinanceReveal Email/Phone
6
Head CreativeReveal Email/Phone
7
Director Channel SalesReveal Email/Phone
8
Director Sales EngineeringReveal Email/Phone
9
Director Product MarketingReveal Email/Phone
10
Chief Science OfficerReveal Email/Phone
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal FundingValuation
#1
$32.3M207-30%$34MN/A
#2
$7.2M103-30%N/AN/A
#3
$11.3M7863%N/AN/A
#4
$1310M42433%$200M$3.5B
#5
$8.8M70N/AN/AN/A
#6
$7.8M64-6%$51.2MN/A
#7
$2M35N/AN/AN/A
#8
$19.6M67N/AN/AN/A
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What Is Observe.AI?

Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention. With Observe.AI, contact centers can surface intelligence across every interaction, giving employees highly accurate, actionable feedback using baked-in coaching and evaluation workflows, and improve key business metrics across every customer touchpoint.

keywords:SaaS, CCaaS, contact center AI

$89M

Total Funding

281

Number of Employees

$42.3M

Revenue (est)

-3%

Employee Growth %

N/A

Valuation

N/A

Accelerator

Observe.AI News

2022-04-17 - Intelligent Workforce Platform Company Observe.ai Secures $125 Million

Observe.ai – a company that provides natural language tools for tracking voice/text conversations – recently announced it raised $125...

2022-04-13 - Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

“Observe.AI has a transformative vision to deliver actionable and trustworthy AI that empowers digital-first businesses to create exceptional...

2021-08-31 - Observe.AI acquires ScopeAI to advance omnichannel ambitions

The Transform Technology Summits start October 13th with Low-Code/No Code: Enabling Enterprise Agility. Register now! Observe.AI, a provider of a platform for analyzing data generated by call centers, revealed today it has acquired ScopeAI, which makes tools that automatically extract insights ...

2021-08-31 - Call center intelligence startup Observe.ai buys ScopeAI and expands into web chats Show your support for our mission by joining our Cube Club and Cube Event Community of experts. Join the community that includes Amazon Web Services and Amazon.com CEO Andy Jassy, Dell Technologies founder and C ...

Call center intelligence startup Z21 Labs Inc., which does business as Observe.ai, said today it’s bringing its expertise to omnichannel conversations after acquiring a company called ScopeAI. Observe AI sells a call center platform that aims to assist human operators and make them better at ta ...

2020-09-21 - Contact Center AI Leader Observe.AI Raises $54 Million

Contact Center AI leader Observe.AI recently announced a $54 million Series B financing led by Menlo Ventures with participation from Next47 Ventures and NGP Capital Contact Center AI leader Observe.AI recently announced a $54 million Series B financing led by Menlo Ventures with participation ...

Company NameRevenueNumber of EmployeesEmployee GrowthTotal Funding
#1
$42.3M2817%$43M
#2
$42.4M2820%$43.3M
#3
$42.4M282-13%$46M
#4
$45M28254%N/A
#5
N/A28240%N/A

Observe.AI Funding

DateAmountRoundLead InvestorsReference
2020-09-15$54MSeries BMenlo Ventures with participation from Next47 Ventures and NGP CapitalArticle