CX agency Lavender Revenue and Competitors

Lavender is a CX agency. We've been putting customers first since our doors opened in 1997. We create multi-channel experience. We're not only storytellers but also inventors, systems integrators and data specialists. Our five-step offering delivers a complete CX service that's delivered 100% in house. Our five services: 1. Consulting: Our business and technology specialists engage with clients to set the course for more customer centric business strategy. This analysis covers customer journeys and lifecycle, enterprise architecture, data management and technology. 2. Data: We have enterprise level capability in data management, covering loyalty, segmentation, customer satisfaction and modelling. The result is a value exchange where customers feel their information has been used both intelligently and respectfully. 3. Creative: Combining strategic smarts with inspiring ideas, we create campaigns that make customers feel recognised and valued. We crunch the data to give them a multi-channel experience that's personalised, dynamic and automated. And we execute it wherever they are — mobile, web, social or traditional media — for a genuine connection. 4. Technology: Our technological capability is unmatched in this market — we use it to bring businesses closer to their customers. We build bespoke platforms, create and implement CRM and loyalty systems, and design enterprise architecture. And we're just as skilled at website and mobile app development. Our tech specialists implement quickly, while ensuring the highest quality standards are met. 5. Delivery: We combine an agile approach with a passion for detail to deliver against business objectives and deadlines. We're OEM and Systems Integrators. We're also one of the country's largest brokers of email. Our built-in measurement systems constantly report results to optimise customer experience. Digital and Technology, Consulting, Systems and platform development, Creative, Strategy, Emerging technology, Data