BlueLink International Australia Revenue and Competitors

BlueLink is a French Group founded in 1992 by Air France and specialises in the customer relationship. Through a consulting approach in line with the strategy of each partner brand, BlueLink's teams support businesses with the design, implementation and development of their customer relationships to make them a key factor for success and loyalty-building. Throughout the world, our expertise centres manage customer relations remotely in 33 languages with native speaking brand ambassadors in airline, tourism, culture and luxury sectors Our comprehensive multilingual, multisite and multimedia services offer meets all the needs of major brands in terms of information, reservation-sales, complaints, Internet support, loyalty programs, web support and consulting. ----- Our Sydney site in the Asia-Pacific region, BlueLink International Australia, opened in Sydney in June 2009 to manage customer contacts for its partner, Club Med. That same year, the centre inaugurated a new contact-centre floor in order to manage the operations of two major BlueLink Clients, each a key player in their respective industries: Air France KLM (air transport) and Accor (hotel business). Opened 7 days a week and 365 days a year, BlueLink International Australia is currently serving 14 countries: Australia, Japan, Singapore, South Korea, Indonesia, Malaysia, Thailand, New Zealand, Philippines, China, Hong Kong, Taiwan, French Polynesia and New Caledonia In 5 languages: English, French, Japanese, Korean and Thai