FIRSTCARE is locally owned by hospitals you know and trust. As your neighbor in the community, we share your health care concerns and we are committed to giving you the highest quality health care services at a reasonable, yet controlled cost. And because we’re a locally based health plan, the dollars spent with FIRSTCARE stay in the local economy. In 1985, High Plains Baptist Hospital, private physicians, and other health care providers joined forces in Amarillo to combat the rising costs of health care. They were looking for a way to guarantee the highest quality of health care services possible while controlling the cost. Today, FIRSTCARE is successful in providing quality, cost effective health care services and benefits to over 107,000 Texans represented by more than 1100 group clients, through a service area encompassing 108 counties in North Texas, Central Texas and West Texas. FIRSTCARE has Regional Offices in Abilene, Amarillo, Lubbock and Waco to provide prompt and convenient customer service to both clients and providers. We’ll be there for you to help make enrollment simple, from the first orientation meeting with your employees to the new employee who joins your staff six months from now. FIRSTCARE’s Corporate Headquarters are located in Austin with system-wide member services and claim processing centers in both Amarillo and Austin, so that our customers have great flexibility in reaching us with their questions, comments or concerns.