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Courtenay Waul Email
Head Learning and Development . FM Outsource
Bury,
Locationc*************@fmoutsource.com
Primary EmailHow to contact Courtenay Waul
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Employees:
128Revenue:
$22MAbout
FM Outsource specialises in customer service outsourcing, designed for retail. We offer a cost-per-conversation model that maximises cost-efficiency without sacrificing quality. This allows clients to only pay for the conversations we take. Our omnichannel customer contact software can integrate with a range of traditional and digital channels, including telephony, email, SMS, Twitter, Facebook, Instagram, webchat, TrustPilot, Amazon, and eBay. With the ability to offer 24/7/365 and multilingual services, we ensure that every conversation is answered. We focus our energy on delivering a better customer service by monitoring customer satisfaction with benchmarks like Net Brand Sentiment and Net Promoter Score.FM Outsource Address
Imperial HouseBury, null
UK