FM Outsource Revenue and Competitors

Bury, UK

Location

N/A

Total Funding

Outsource

Industry

Estimated Revenue & Valuation

  • FM Outsource's estimated annual revenue is currently $18.6M per year.(i)
  • FM Outsource's estimated revenue per employee is $172,000

Employee Data

  • FM Outsource has 108 Employees.(i)
  • FM Outsource grew their employee count by -16% last year.

FM Outsource's People

NameTitleEmail/Phone
1
CEOReveal Email/Phone
2
Head OperationsReveal Email/Phone
3
Head Command and ControlReveal Email/Phone
4
Head PeopleReveal Email/Phone
5
Head Learning and DevelopmentReveal Email/Phone
6
Head AnalyticsReveal Email/Phone
7
Campaign ManagerReveal Email/Phone
8
Team ManagerReveal Email/Phone
9
Team ManagerReveal Email/Phone
10
Senior Customer Success ManagerReveal Email/Phone
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal FundingValuation
#1
$286.8M14139%N/AN/A
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What Is FM Outsource?

FM Outsource specialises in customer service outsourcing, designed for retail. We offer a cost-per-conversation model that maximises cost-efficiency without sacrificing quality. This allows clients to only pay for the conversations we take. Our omnichannel customer contact software can integrate with a range of traditional and digital channels, including telephony, email, SMS, Twitter, Facebook, Instagram, webchat, TrustPilot, Amazon, and eBay. With the ability to offer 24/7/365 and multilingual services, we ensure that every conversation is answered. We focus our energy on delivering a better customer service by monitoring customer satisfaction with benchmarks like Net Brand Sentiment and Net Promoter Score.

keywords:N/A

N/A

Total Funding

108

Number of Employees

$18.6M

Revenue (est)

-16%

Employee Growth %

N/A

Valuation

N/A

Accelerator

FM Outsource News

2022-04-13 - UK to send asylum-seekers to Rwanda

Ghana and Rwanda had previously been mentioned as possible locations for the UK to outsource the processing of migrants,...

2022-04-06 - Customer Service Ranked in Mystery Shopping Report

Of those FM Outsource examined, 100% use webchat and also have customer service coverage on social media platforms. When it comes to telephone...

Company NameRevenueNumber of EmployeesEmployee GrowthTotal Funding
#1
$15M114-29%N/A
#2
$49.9M16814%N/A
#3
$15M176-6%N/A
#4
$24.5M223-6%N/A
#5
$300M2328%N/A