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Christine Hein Email
Contact Center Manager/Project Lead . Volkart May and Associates
Plymouth, MN
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Employees:
44Revenue:
$8.8MAbout
Volkart May & Associates, Inc., started in 1990, provides business development services for most business-to-business and selected business-to-consumer applications. We have experience managing various types of programs within a wide array of industries, including high-tech. Our business development specialists use state of the art equipment and software in order to deliver the greatest ROI to your marketing and sales program. The Volkart May & Associates, Inc. (VMA) Business Development Specialists are a uniquely structured group of dedicated, experienced individuals who have exceptional business to business development skills. Recruited from various organizations throughout the Twin Cities area by the VMA Staffing Consultant, these individuals possess well-rounded professional backgrounds as well as specific industry knowledge. Our project training includes: VMA orientation, client overview, project specific training, product knowledge, software training, customer service training, role playing, monitoring, coaching feedback, "test call" training, digitally recorded review of live calls, and ongoing program specific training. VMA maintains a database of Business Development Specialists to staff our clients' programs. Through our recruiting network, we are able to attract Specialists that have previous business experience. This includes displaced or reentry professionals, early retirees, and small business owners. These unique backgrounds provide VMA with a solid base of professional skills that enhance our program results. The Specialists are selected to work on various programs by matching the background and skills of the individual with the program. For example, those skilled in sales are selected for lead generation programs. VMA provides a professional and flexible work environment with the latest technology. VMA is proud to offer premium quality business development services to our clients. At VMA, we are committed to delivering premium quality results in all of our services. Volkart May & Associates, Inc. is active in the Twin Cities Marketing community with strong affiliation and participation with the Midwest Direct Marketing Association (MDMA), Sales and Marketing Executives International (SMEI), American Marketing Association (AMA), Minnesota High Tech Association (MHTA), and Twin West Chamber of Commerce. The best recommendation is what our clients say about us; below is a sample of our many testimonials: "I have used the services of your company (VMA) countless times and continue to be impressed with the quality of what you do. You are professional and know how to present solutions to our challenges. I believe your quality emanates from your process orientation. We all know that process is paramount to repetitive tasks. VMA provides predictable quality results day in and day out for a wide range of organizations."Volkart May and Associates Address
3405 Annapolis Lane NorthPlymouth, MN
United States