LiveChat Service Revenue and Competitors

LiveChat Service is an online service provider in the field of live chat. Live chat is an optimal way for companies and organisations to help website visitors at the right time moment, when they are visiting your website. Providing an approachable contact channel reduces drop-outs because website visitors can easily ask questions and make remarks. It works faster, friendlier and easier. By helping your website visitors in a user-friendly and efficient way, you?re increasing website conversion, generating leads and providing your (potential) customers with an experience that increases returning customers. Also, the live chat removes a large part of the incoming telephone and email traffic. In addition to our live chat service, we also offer a hybrid chat model. This is a combined set-up of your chat operators and our team. When your operators are not able to respond within 30 seconds, chats will be forwarded to our chat operators team. When you experience staffing problems, differentiating peak moments and wish to offer chat outside staffing hours, this model is desirable. With LiveChat Service your chat is online from 07:00 - 23:00 during the week and from 09:00-23:00 during weekends. For questions about our services you can contact us at livechatservice.io.