Knoah Solutions Revenue and Competitors

Knoah provides a full range of offshore outsourcing services for customer support that enable companies to keep pace with the flood of customer communications that are threatening to drown internal support teams. While most offshore outsourcing companies offer a one size fits all approach to customer support—where the outsourcer drives the relationship through “standardized” processes and strategies they have used with other clients, regardless of their individual needs—Knoah works with our clients in a "co-Managed" fashion to build tailored, dynamic solutions for outsourcing the full range of customer support issues (from simple to complex) that those companies face. Ultimately, this leads to much better adherence to our client's branding and customer care philosophy, and as a result, leads to better customer satisfaction and retention. Built on a strong foundation of experience, process, superior staffing and technology, Knoah can offer world class support for voice, e-mail, and chat communications, as well as high quality, low cost offshore business process outsourcing (BPO). In addition, have developed a custom suite of software tools that enable us to deliver on productivity, quality, training, workforce management and customer satisfaction better than our competition.