HyperQuality Revenue and Competitors

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Seattle, WA USA



Total Funding



Estimated Revenue & Valuation

  • HyperQuality's estimated annual revenue is currently $64.9M per year.(i)
  • HyperQuality's estimated revenue per employee is $215,000

Employee Data

  • HyperQuality has 302 Employees.(i)
  • HyperQuality grew their employee count by -3% last year.
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal FundingValuation

HyperQuality is an independent quality assurance firm that delivers ROI through: improved customer contacts which help retain and acquire customers; excellence in customer experience through unbiased monitoring and analysis of customer interactions; and improved employee satisfaction. Founded in 2003 and based in Seattle, WA, the company believes strongly in two things: 1.Retaining and acquiring customers is tied to a company's ability to focus on quality, and 2.Customer care is a strategic corporate asset directly affecting the bottom line when aligned with business goals. HyperQuality believes contact center operations can be turned from cost-centers to revenue generators with a three-part process: ■ Perform sharp analysis on care methods with constant calibration ■ Provide reliable and valid data for agent improvement ■ Engage in a frequent and thorough review process This unique three-part approach gives HyperQuality's clients the freedom to improve — and prove — their customer care and contact center operations every day. What separates HyperQuality is a singular focus on the examination of quality combined with an innovative, global, and disciplined culture. This allows HyperQuality to deliver ROI quickly for companies seeking a sharp, data-driven analysis of their customer care strategy.



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HyperQuality News

2022-04-17 - Cinnafilm and Support Partners Bring Live Video Format and ...

... transformation tools are essential business differentiators in the demanding field of hyper-quality media delivery. www.cinnafilm.com.

2022-04-06 - How MattsenKumar improved its BPO operations through ...

... years in providing third-party quality monitoring solutions through its exclusive partnership with HyperQuality (an Avaya company now).

Company NameRevenueNumber of EmployeesEmployee GrowthTotal Funding