HyperQuality Revenue and Competitors

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Seattle, WA USA

Location

N/A

Total Funding

Outsource

Industry

Estimated Revenue & Valuation

  • HyperQuality's estimated annual revenue is currently $64.9M per year.(i)
  • HyperQuality's estimated revenue per employee is $215,000

Employee Data

  • HyperQuality has 302 Employees.(i)
  • HyperQuality grew their employee count by -3% last year.
Competitor NameRevenueNumber of EmployeesEmployee GrowthTotal FundingValuation
#1
$49M25993%N/AN/A
#2
$17.4M10158%N/AN/A
#3
$64.9M302-3%N/AN/A
#4
$2.4M20N/AN/AN/A
#5
$43.7M231112%N/AN/A

HyperQuality is an independent quality assurance firm that delivers ROI through: improved customer contacts which help retain and acquire customers; excellence in customer experience through unbiased monitoring and analysis of customer interactions; and improved employee satisfaction. Founded in 2003 and based in Seattle, WA, the company believes strongly in two things: 1.Retaining and acquiring customers is tied to a company's ability to focus on quality, and 2.Customer care is a strategic corporate asset directly affecting the bottom line when aligned with business goals. HyperQuality believes contact center operations can be turned from cost-centers to revenue generators with a three-part process: ■ Perform sharp analysis on care methods with constant calibration ■ Provide reliable and valid data for agent improvement ■ Engage in a frequent and thorough review process This unique three-part approach gives HyperQuality's clients the freedom to improve — and prove — their customer care and contact center operations every day. What separates HyperQuality is a singular focus on the examination of quality combined with an innovative, global, and disciplined culture. This allows HyperQuality to deliver ROI quickly for companies seeking a sharp, data-driven analysis of their customer care strategy.

keywords:N/A

N/A

Total Funding

302

Number of Employees

$64.9M

Revenue (est)

-3%

Employee Growth %

N/A

Valuation

N/A

Accelerator

HyperQuality News

2022-04-17 - Cinnafilm and Support Partners Bring Live Video Format and ...

... transformation tools are essential business differentiators in the demanding field of hyper-quality media delivery. www.cinnafilm.com.

2022-04-06 - How MattsenKumar improved its BPO operations through ...

... years in providing third-party quality monitoring solutions through its exclusive partnership with HyperQuality (an Avaya company now).

Company NameRevenueNumber of EmployeesEmployee GrowthTotal Funding
#1
$102.6M3044%N/A
#2
$60.8M30418%N/A
#3
$83.9M30530%N/A
#4
$86.5M305-16%N/A
#5
$111.7M30835%N/A