Front Desk Helpers Revenue and Competitors

We are a US IT and outsourcing company that works across different time zones and provides multi-location and multilingual remote business solutions. We are a woman-founded, woman-run business, founded in 2015 by Anjelika Alkhasyan. We serve companies across the US and Canada, providing IT services - App and Software Development, Engineering, Call Center, Dispatching, Business Telecommunication, and other business services in English, Spanish, Russian, Chinese, and other popular languages. Today, our company has more than 50 employees connected to 7 different departments: Customer Support, Call Center, Marketing and Sales, IT Development and Engineering, Dispatching, Billing and Bookkeeping. We serve more than 30 000 minutes of phone calls every day and have been developing our own proprietary telecommunication cloud platform. Using this platform in combination with flexible human resources (HR) management, we can provide 65% lower hourly rates per remote employee than the leading competition. We also provide all the necessary settings, optimizing your company’s inside business processes (BPO). Why remote employees? Our solution is simple, effective and as a result, can significantly boost your company’s revenue just by avoiding popular and significant expenses – you no longer need to pay vacation or sick days, benefits, or even worry about insurance or taxes. We work according to the state and local laws and regulations. Outsourcing the management approach will reduce the costs of many parts of your company expenses or help avoid them completely. Our priority is the security and privacy of our client’s information, and we work according to PCI DSS compliance v2.0 and HIPAA requirements because it is an important step in successful cooperation. You get well-trained, multilingual customer service representatives to keep your business running smoothly with us. Start saving money consequently on hiring full-time office employees!