SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies around the globe.
SupportYourApp started as an in-house customer support department and grew into an independent business with Daria as the CEO in just 3 years.
Today SupportYourApp has:
- 8 international hubs (Latin America, Central Europe, Eastern Europe, North Africa, West Africa, Southern Africa, Middle East and South-East Asia)
- Over 1200 people on a team
- Over 250 clients from over 30 countries
- Over 60 operational languages
- PCI/DSS L1 Service Provider
- ISO/IEC 27001:2013 certification
- GDPR-, CCPA-, and HIPAA-compliance
Our services include, but are not limited to:
- Customer support (Front desk, Tier 1)
- Technical support (Tier 1-3)
- Social media customer service
- CX services
- Al-powered support teams
- System setup and Integration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC and ID verification
- Data annotation
- Staff augmentation (web & software developers, UX/UI designers, QA)