American Healthways, Inc. provides specialized, comprehensive care enhancement and disease management services to health plans and hospitals in all 50 states, the District of Columbia, Puerto Rico and Guam. These services include providing members with educational materials and personal interactions with highly trained nurses; incorporating evidence-based clinical guidelines in interventions to optimize patient care; developing care support plans and motivating members to set attainable goals for themselves; providing local market resources to address acute episode interventions, and coordinating members' care with local healthcare providers.