Biehl does not confuse size with service. Our commitment to excellence and to the needs of our customers has contributed to our success. Our port offices provide the local knowledge and relationships necessary to get the job done efficiently. Service will continue to be our hallmark and our strength. From tankers to dry bulk, from break bulk to containers, from passengers to Ro/Ro's, we have gained and continue to gain the expertise necessary to provide our clients with unmatched service. The highest of standards are achieved through the use of the ISO quality system. Biehl actively engages in risk reduction which we achieve through exceptional communication and our accreditation of ISO 9001:2000 both of which contribute to problem prevention and issue resolution. In our local communities, we are active in local port and USCG / CBP meetings and retain close relationships with the pilots and other agencies. Our key managers have on average over 22 years shipping experience of which over 12 years has been with our company. We are a fully insured privately-held company with no debt. As a member of Multiport (www.multiport.org), a worldwide agency network, and of the Association of Ship Brokers and Agents (www.asba.org), we submit ourselves to annual independent audits which ensure our financial stability.