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Susan Sullivan Email
Human Resources Generalist . Paragon Communications
Bolton, MA
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How to contact Susan Sullivan
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Employees:
18Revenue:
$4.5MAbout
Paragon Communications Inc. has quickly risen to the forefront of the telecommunications industry with annual sales more than doubling each year since it's inception in 1999. Named as one of Fortune 500's one hundred fastest growing businesses in 2001, our growth can be attributed to customer satisfaction and repeat business. We provide a wide range of telecommunications solutions, with one of the largest on-hand inventories of PBX systems and accessories in the nation and the best technical support in the Northeast. Three years ago a clear vision was set forth for the company: Leadership in the telecommunications industry, and an idealized model of excellence. This is the embodiment of a concept developed by Paragon's founders while working at entry-level positions in the telecom industry early on. Paragon was founded on these principles and has used them to set and attain goals to meet all our customers' needs. Paragon is well positioned to expand successfully into neighboring markets across the United States, and our international hardware sales are constantly increasing. Enormous growth opportunities lie within easy reach of our existing operations. The primary focus of Paragon Communications Inc. Regional Sales Division is telecommunications equipment sales & service and customer support nationwide. We provide telecommunications sales, installation and maintenance services in New England, as well as hardware sales worldwide. Paragon Communications Inc. supports customers with diverse telecommunications needs. Importantly the support services we offer are specifically designed and tailored to complement our customers' existing in house capabilities. For many organizations that lack the time and/or expertise to manage their telecommunications systems, Paragon Communications Inc. is the single source for all their telecommunication needs. Others may have resident technicians who simply need a dependable source for parts and cost projection issues. Occasionally, we are asked to complement a customers existing technical staff, forming a partnership. Performing a wide variety of tasks and services, Paragon's role becomes that of "team player" offering support and contributing in those areas the customer deems important. Both approaches have been well received and appreciated by some of the most prestigious businesses throughout the nation. Paragon Communications primary areas of support include: PBX Maintenance Facilities Management Moves/Adds/Changes Remote Alarm Monitoring Full System Design to customer specifications Our services also incorporate our dedication to technical superiority, an excellent ongoing support plan, and a work ethic based on our desire to achieve and maintain the highest reputation for quality service in the telecommunications field. Specifically applicable is our area of specialization in the sale and service of refurbished Nortel Networks PBX switches. Our ability to offer a full array of service and support for add on products, including Call Accounting/ACD and Voice Messaging Systems, is an added plus. With the help of top-notch certified Norstar and M-1 Engineers to support our customers and account teams, we at Paragon Communications have the resources to make the long term service commitment that your company requires.Paragon Communications Address
41 Main StreetBolton, MA
United States