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Steven Rodriguez Email
Chief Experience Officer . Sequential Technology International
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Employees:
965Revenue:
$439.1MAbout
Sequential Technology International (STI) is the trusted BPO partner of wireline/wireless telecommunication, broadband, cable/MSO, and satellite service providers. We offer solutions that range across all customer interactions and touch points. With over 4,000 professionals at nine locations worldwide, STI eliminates the time and expenditure of building out, staffing and scaling customer service centers by providing best-in-class CX center operations. Supporting our people are a set of carrier grade call center management and operations tools including: Customer Experience Management Workforce Management Command Center Call Tracking Interactive Voice Response (IVR) Quality Assurance Robust management reportingSequential Technology International Address
8th floor Ecommerce Plaza Buildingnull, null