Stephen Kaplus Email

Director Strategic Major Accounts . TotalCX

Current Roles

Employees:
71
Revenue:
$20.8M
About
TotalCX, formerly InteractiveTel, is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company's award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCX’s solutions are used by more than 4,000 businesses – from startups to Fortune 500 companies. For more information, visit https://totalcx.com/.
TotalCX Address
19500 SH 249
Houston, TX
United States
TotalCX Email

Past Companies

InteractiveTel, IncDirector of Strategic Major Accounts
InterActiveTel, IncRegional Sales Director
Dominion Dealer SolutionsDistrict Manager

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