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Sophie Tran Email

Customer Service Supervisor . Speedee Transport

Burnaby, BC

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Current Roles

Speedee Transport

Employees:
56
Revenue:
$16.5M
About
We are Western Canada Experts, specializing in LTL temperature-controlled & dry Vancouver to/from: Okanagan, Kootenays, Whistler corridor, Sunshine Coast, Vancouver island, Edmonton, Calgary, & Seattle plus dedicated-service, FTL, & warehousing with over 400,000 square feet in BC/Alberta. Our 5 strategy pillars: LONG-TERM SUSTAINABILITY We make decisions based on long-term sustainability because it builds a financially healthy company. SYSTEMATIC Our organization is continually & meticulously reengineered daily to ensure our processes produce streamlined outcomes creating a more effective organization. This process equates to cost savings that we are able to pass on to our customers. SPECIALIZATION Our strategy for success has been simple; to focus on specifically targeted market segments, then through consistent repetition continually learn everything about the market to maintain expertise. The logistics market is large and we consider ourselves niche providers which creates a two fold benefit; first, it ensures we remain focused on niche services that we are the absolute best at, & second, it leaves ample room for our company to organically grow with our partner customers and in turn provide important future advancement opportunities for our people. TECHNOLOGY We have spent thousands of hours and will continue to spend thousands of hours developing our proprietary software that allows us to automate our processes, flawlessly generate automated-customized reports, and to fully integrate with our customers ERP systems. This helps to reduces time per transaction, increases communication levels and accuracy, improves visibility, & reduces costs that everyone benefits from. CUSTOMER-CENTRIC Word of mouth has been our number one selling feature. Our culture fosters hustle" which complements how we fulfill our mission to provide the absolute best customer experience - no excuses. The high level of service we provide not only ensures our customers continue to renew contracts with us, but more importantly our clients become our best advocates.
Speedee Transport Address
2864 Norland Avenue
Burnaby, BC
CAN
www.growjo.com

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