Shubhangi P. Email
Senior Insights Analyst . SentiSum
San Francisco, CA
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How to contact Shubhangi P.
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Employees:
27Revenue:
$4.1MAbout
We're an AI customer service insights platform used by global companies like British Airways, Schuh, Nestlé, New Look and National Express.\n\nWe're built for Zendesk (although we integrate with anyone you can think of).\n\nOur custom AI platform turns support tickets (chat, email, reviews, social media, voice) into real-time insights so that you can:\n\n• Drive cross-functional improvements\n• Reduce churn\n• Reduce support tickets\n• Be fully in the know (our customers typically check in a few times a day to see the drivers of customer contact)\n• Conduct fast root cause analysis\n• Remove agent admin time\n• Improve agent experience with better and easier trainingSentiSum Address
814 Mission StSan Francisco, CA
United States