Sher Unar Email
IT Service Desk / Incident Management Analyst / Project Admin . Secure Agility
Burwood,
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Secure Agility (SA) is a leading provider of Professional and Managed Services specialising in high availability enterprise level solutions encompassing market-leading technologies across End User Computing, Network, Storage and Cloud. Professional Services Secure Agility Professional Services involve carefully designed solutions based on the latest industry technologies. Add to that a wealth of technical expertise, a reliable partner support network and experienced Project Delivery Managers mean that Projects are delivered on-scope and on-time every time. Customers are fully trained in the technologies of the Project during the Operational Handover Phase, and receive solid as-built documentation to assist with day to day operations. Design and Architecture Network, Server and Storage Architecture Datacenter Design Hybrid Cloud Implementation and Integration Windows XP Migration Physical to Virtual conversion Device installations and configuration Project Management Resource and Task scheduling/management Risk identification and management Regular Project meetings and communications Managed Services Secure Agility Managed Services are delivered on SLA target by way of balancing Proactive Management initiatives and agile Reactive disciplines. Below is a short breakdown of these: Proactive Enterprise Monitoring Daily Backup Status Checks Patching, Upgrades and Preventative Maintenance Trend Analysis, Service Reporting and Recommendations Backup Restore Tests Fail-over testing Knowledge Base Review Service Level Management Reactive Incident and Problem Management Procedure Client Notification Process Service Delivery Manager Our technology partners include Cisco, Sourcefire, Meraki, F5, Fortinet, Brocade, Nimble Storage, Microsoft, VMware, Amazon Web Services (AWS). Secure Agility is a Cisco Silver Partner.Secure Agility Address
Suite 2, Level 1, 14 Railway PdeBurwood, null
AUS