The city of Richmond wants everyone to be able to access and understand the information on our website. IF YOU CAN NOT ACCESS OR DO NOT UNDERSTAND OUR WEBSITE, PLEASE CALL OUR CUSTOMER CONTACT LINE AT 311. The City of Richmond encourages the public to visit the city's website (http://www.richmondgov.com) as the first place to look for information on city resources and services. The city is dedicated to facilitating easy access to web resources for all citizens. Computers with web access are available for public use in City Hall as well as all Richmond Public Libraries. If you cannot access the web, or if you have questions concerning the content on the city's web pages, do not hesitate to CALL 311 FOR ASSISTANCE. The Richmond 311 Call Center operators are available Monday - Friday, 7 a.m. - 7 p.m. to answer your questions