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Russbe Gandola Email
Quality Assurance Manager at Pacific Business Services . Pacific Business Services
Phoenix, AZ
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Employees:
89Revenue:
$15.3MAbout
Pac Biz is a call center that supports clients 24/7 in the United States, Canada and the UK. Based in Dumaguete, Philippines but ran from Phoenix, Arizona, Pac Biz has grown from 5 employees in 2013 to now 2 offices with the capacity to support 200+ agents per shift or a total of 500-600 employees. We have a professionally managed IT team that oversees our enterprise grade networking with 2 fiber lease lines as well as backup power. We specialize in 24/7 support for transportation and taxi companies, customer support for e commerce companies, and can provide custom support for any business that has a high inbound call volume. We also have a team that provides appointment setting and lead generation for companies that provide data. Pac Biz clients get: - A dedicated on site account manager - Quality + Supervisor team overseeing each agent - Access to US ownership - Access to our experienced and educated agents - Flat rate monthly billing with part time rates Interested in learning more about becoming a client? Visit our website: https://pac-biz.com/services/ Live in Dumaguete and interested in working at Pac Biz? Please visit here: Pac-Biz.com/careers History of Pac Biz: Pac Biz started from scratch in Dumaguete in 2013 when they started taking calls for the co-owner's original taxi company, Tru Cab. In 2015, they started taking calls for other taxi companies and the business grew from there. Pac Biz only hires experienced call center agents. We are looking for talented individuals who want to grow their careers and stick around for a long time. We go the extra mile for our staff, in fact, our very first employee from 2013, Kiezia, is now Director of People and helps put together events on a weekly and monthly basis for our growing staff. If you want to work for a company that has higher paying jobs and will give you a challenge but also reward you for your quality and hard work, then please apply at Pac Biz. We are hiring people every month!Pacific Business Services Address
2303 N 44TH ST #14-1255Phoenix, AZ