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Ross Lerner Email
Co-Founder & COO . OnRamp
How to contact Ross Lerner
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Current Roles
Employees:
40Revenue:
$7.4MAbout
OnRamp’s platform delivers a smooth, customer-first onboarding experience. Instead of overwhelming new users with a long list of tasks, we focus on guiding them toward positive outcomes. For B2B SaaS companies that rely on efficient, scalable processes, OnRamp accelerates customer value from the start. Integrations with HubSpot and Salesforce automatically create projects as soon as deals close, streamlining the transition and maintaining momentum.\nDynamic onboarding with OnRamp reduces effort for customers to complete steps and cuts manual steps for your team. The result is improved onboarding efficiency, outcomes, and customer experiences.\n\nEmpower customers with a delightfully simple and dynamic action plan. OnRamp action plans guide customers through relevant tasks, videos, forms, surveys, files, and other actions and enablement, one step at a time, based on their inputs as they go. \n\nEvery step is tracked and feedback is collected along the way to keep you informed on customer progress, trigger next steps on your end, and help you improve.\n\n- Enable your team with a proven playbook for every customer. \n- Dynamically guide and enable customers through every step of the process.\n- Get reporting on onboarding efficiency, outcomes, and experience. \n- Optimize your way to predictable, scalable customer onboarding processes.\n- Onboard customers 2x faster and scale without growing headcount.\n\nWith OnRamp, customer onboarding and implementation managers can actually do more with less and deliver white-glove onboarding and enablement at scale. \n\nLearn more and get a demo at https://onramp.usOnRamp Address
Boston, MA
United States