Echo Managed Services is a specialist outsourced provider of complex multi-channel customer contact services, comprehensive debt collection and energy theft investigation solutions.\n\nEcho is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global SaaS multi-utility billing software native to Salesforce.\n\nEcho combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com or follow Echo Managed Services on Twitter at @Echo_MS