In 1991, Protected Harbor began as an off-shoot of an earlier software company that focused on the password reset solutions for large Fortune 100 help desks.
With that experience, we went from serving businesses in the lower Hudson Valley, New Jersey, and Connecticut to working with businesses nationwide and beyond with various customers worldwide.
Protected Harbor IT Services Provides Information Technology, Computer Support, Computer Networking, WiFi services, Business Class Email, Exchange Server, Hosting Services, and Networking Expertise to Businesses in the Lower Hudson Valley, New Jersey, and Connecticut.
Our headquarters are in New York where we have on-site technicians that work with our customers 24/7. With additional remote staff, we can manage our four data centers.
Protected Harbor built on the experience gained during its time as a software company and targets smaller organizations that do not have Enterprise IT resources. Protected Harbor solves complex IT problems that other IT companies can’t or won’t solve. Why? Because at Protected Harbor we have the right team, resources, experience, and drive to help you get to the root of any complex IT issue. We don’t just patch things up temporarily, we find long-term solutions so you can focus on your business.
We do work with organizations that have existing IT staff and we become an additional resource to that department to help solve more complex problems and be more reactive. Protected Harbor focuses on direct end-user support while ensuring that a company’s back-end operations (i.e. computer networking, Web servers, Web hosting) run smoothly.
Protected Harbor combines our skills and abilities with a unique cost model, flat-rate unlimited maintenance support. This model was developed to allow technicians more time to resolve core issues instead of the per-hour band-aid approach.