Since 2003, we've served the Greater Houston Area with electrical service. We believe in providing a legendary experience both for our clients' satisfaction, AND to increase the reverence of the electrical trade in our society. With fewer and fewer young people choosing the skilled trades as a career path due to stigma and lack of training programs, we address this by (1) demonstrating that this is a skilled profession, one client at a time, worthy of any bright young person's efforts and abilities; and (2) by investing in and developing our team to grow as professionals, and creating training programs for new apprentice electricians.
The Mister Sparky client experience is driven by our guarantees, which we follow-through on:
1. On Time. We're On-Time, You'll See, Or The Repair is Free!
2. 100% Satisfaction. We check in with you via text or call before we collect payment to ensure you're satisfied.
3. Red Carpet Treatment. We treat your home with respect by covering our shoes and cleaning up any mess.
Last, our client experience is driven by our core values. We celebrate stories of our core values in action in daily meetings and quarterly award ceremonies.
1. People. We invest in and develop people.
2. Engaged. We have fun through work by being present and engaged in the moment with the person(s) that are in our presence at the time.
3. Ethos. We do the right thing because it is the right thing to do.
4. Legendary. We create legendary experiences for our clients to restore the reverence of the electrical trade which then increases the security and quality of our team's lives.
5. Simplify. We innovate through simplification of our relationships and business approach.