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Richard Carruthers Email
Chief Operating Officer . HCN The Hotel Communication Network
Ottawa, ON
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Employees:
28Revenue:
$2.5MAbout
The Hotel Communication Network(HCN) offers guestroom technology to hotels, transforming how guests interact with their room, the hotel and the city around them. The HCN Navigator Tablet is an interactive guest room device allowing the guest to communicate with the hotel, make purchases, order room service report problems and control their room. With over 10 years of market experience and partnerships from some of America's highest-profile hotels, HCN has risen to become a leading voice of interactive guestroom technology. Hotel Solutions Include: -Guestroom Communication: Guest to hotel instant messaging, Guest Feedback & Surveys, Custom guestroom promotional screens -Event & Convention Communication: Send customized messages to individual rooms, or a group of rooms -Housekeeping- Easy guest room cleaning opt -out with incentive offer, improved room turn over with housekeeping room ready feature -In room check out -Interactive dining menu: Increase average room dining check by 20%-30% Earn revenue by offering dining from local restaurants -Smart Room Controls- Give guests control over smart room lights, temp, blinds -Interactive City Guides- Local guides to city attractions/restaurants -Guest Request- In-room ordering for objects such as pillows, toothbrushes, bedding, etc. Bill to room functionalityHCN The Hotel Communication Network Address
2460 Lancaster RoadOttawa, ON
CAN