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Rhea Ortner Email
National Operations Manager . First Contact Executive Hospitality
Dawes Point,
LocationPrimary Email
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Current Roles
Employees:
231Revenue:
$38.1MAbout
Customer Experience is the new differentiator and First Contact delivers service excellence for corporations, each and every day. Founded by internationally recognised hoteliers, we have been the ?benchmark?? service pioneer since 2006 for large corporations and companies. We provide managed, bespoke executive hospitality services to facility management companies, premium office assets, and service-centric corporations. We engage and delight over 25,000 guests across our client portfolio each month. They are welcomed by 225 highly trained service professionals at all our locations; including several accredited Golden Keys (Clefs d'Or) members. First Contact is headquartered in Melbourne, Australia as well as offices in Sydney, Brisbane, Adelaide, and Perth. The service promise ?Leaders in Service providing Service to Leaders?? is our key differentiating idea of brand value. It is the specific idea positioned to create value for our clients, who are leaders in business. Our service makes these business leaders shine above the best, leaving the rest. First Contact is about anticipation. The art of anticipation strengthens our service with an edge that offers our clients the defining edge to compete successfully. As acknowledged market leaders, we enjoy a lucrative co-branding strategy based on a seamless integration with our customer's own brand. We will never stop positioning our brand to stay in sync with that of our customers. Our people are the capstone of our commercial success. We have always placed considerable importance on our recruitment strategy to secure the best talent in the industry with above market salary packaging, high-level mentoring, and demonstrated career progression. As seasoned hoteliers, we are acutely aware of the work/life balance career points vital to source new talent. For any information on our executive hospitality services, or if you may want further your career with us, we are at your service via +61 3 9020-5750 today. Concierge Services, Executive Hospitality, Corporate Hospitality, Pocket Concierge, Corporate Concierge, Executive ReceptionFirst Contact Executive Hospitality Address
50 Carrington StreetDawes Point, null
AU