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Renee Couey Email
VP, Client Experience . Trip Mate
Kansas City, MO
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As an industry leader, Trip Mate has made a reputation for its superior service, innovative products and ideas, and commitment to excellence. Our clients include many of the largest, most recognized and well respected organizations in the travel industry. We are proud of our association with these firms. Our "Partners In Travel" have enjoyed the many benefits of the administrative services we provide, including: Customized Plan Design Ease of Administration Training and Education Superior Products & Services Print, Web and other electronic advertising These "privately branded" plans are custom designed by each organization, in concert with Trip Mate, to provide the client with a package that includes the optimum combination of price, benefits and services for their travel programs. Some of these benefits and services are exclusive to Trip Mate and, simply, not available elsewhere. As a pioneer in the travel insurance market, our company has introduced many new products, coverage enhancements, and expanded services for travelers. Today, our travel protection plans are among the most comprehensive available through travel suppliers and travel agents. This guiding principle of "partnership" extends throughout our organization: to the travel agents, tour operators and cruise lines who look to us for quality products and services, and, most importantly, to each and every traveler covered by our plans. This "partnership" begins with our staff of dedicated and skilled personnel. Our claims examiners undergo extensive training and are committed to providing fast, fair and friendly service, while employing the highest ethical standards in the handling of claims. Customer service representatives understand the needs and concerns of travelers, are always respectful of the traveler's situation, and are available around the clock, each and every day, to provide help and assistance. It is our dedication to all of our "Partners In Travel" that has made us a respected leader in our field and continues as our cornerstone for future growth, development and success. We are also committed to helping ensure that the travel experience enjoyed today and for future generations is enhanced through travel-related conservation and restoration. We back our commitment with strong support in both time and money to organizations such as Tourism Cares for Tomorrow. As a Leadership Circle Member of Tourism Cares, we have participated in worldwide conservation projects and sponsorships. To learn more about Tourism Cares worldwide projects, click here.Trip Mate Address
Kansas City, MO
United States