Randell Johnson Email

Director, Customer Service . HealthCare Partners IPA

Current Roles

Employees:
306
Revenue:
$103.3M
About
We are a healthcare management delivery system that contracts with health plans to provide delegated services on their behalf to enrollees who have selected a HealthCare Partners IPA participating primary care physician. As one of the largest physician-owned management services organizations in the northeast region, we are recognized as an innovative leader in providing low-cost, high-quality healthcare through our network of highly skilled primary and specialty care physicians.\n\nHealthCare Partners (HCP) takes pride in living our Mission, Vision and Core Values every day. They are the driving force behind our organization and the principals that we use as our foundation in everything we do, always striving for excellence. \n\nVision\nTo be recognized by members, providers and payers as the organization that delivers unsurpassed excellence in healthcare to the people of New York and their communities.\n\nMission \nOur skilled and compassionate staff performs every task with care and purpose, ensuring: \n•All members receive the support they need to enhance their health and well-being;\n•Every provider performs with excellence, guided by the principles of medical evidence and expert clinical experience; \n•Members have access to the highest quality care while efficiently using healthcare resources, creating long term value for all stakeholders.\n\nWe continually evaluate the effectiveness of our work, openly seek and encourage input from staff, providers and payers, and utilize innovative processes and technologies to achieve operational excellence. \n\nCore Values \nIntegrity: As individuals and together, we adhere to the highest professional, moral and ethical standards built on a foundation of honesty, confidentiality, trust, respect, and transparency. \n\nEmpathy: We strive to be the best in all we do through our daily commitment to understand and care for our members and each other. \n\nQuality and Innovation: We seek new and creative interventions that provide for more effective, safe and efficient activities across the entire organization. \n\nCollaboration: We are committed to building strong partnerships with like-minded individuals and organizations, working closely with all stakeholders to ensure our members are provided with a superior experience of care.
HealthCare Partners IPA Address
Franklin Avenue
Garden City, NY
United States
HealthCare Partners IPA Email

Past Companies

HealthCare PartnersSenior Director, Customer Engagement
HealthCare Partners, MSODirector, Customer Service
Vytra Health PlansCustomer Service Manager

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