Ramin David Email

Project Manager, Business Improvement . Energy and Water Ombudsman NSW (EWON)

Current Roles

Employees:
67
Revenue:
$16.3M
About
The Energy & Water Ombudsman NSW (EWON) is an industry-based Ombudsman scheme that provides NSW energy and water customers with independent, free, informal dispute resolution services. We work towards achieving a fair and reasonable outcome for all parties we are not a consumer advocate, nor do we represent industry. We investigate a wide range of complaints including: disputed accounts, high bills, disconnection or restriction of supply, payment difficulties, reliability and quality of supply, connection or transfer issues, negotiated contracts, marketing practices, and poor customer service. As well as resolving complaints, we assist energy and water providers to continually improve their processes and deliver consistent, high-quality customer service. We also provide reports and analysis to help raise industry standards and reduce complaints.
Energy and Water Ombudsman NSW (EWON) Address
Level 11
Sydney, null
AUS
Energy and Water Ombudsman NSW (EWON) Email

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