Qualfon has a strong track record of customer service and back-office processing growth with experienced business processing outsourcing (BPO) leadership. We have been servicing our BPO clients since our founding in 1996 and, today, we are 8,500 employees servicing an international base of clients. Qualfon operates in the Philippines, Guyana, Mexico, Costa Rica, the United States, and China. Our mission is “Making People’s Lives Better. The Qualfon approach is simple: We invest in the well-being of our people who, in return, are taking better care of customers, clients, and our communities. We have half the attrition of the industry average, which enables us to offer highly tenured and highly engaged people that provide a better customer experience. In addition, our lower attrition and strategic locations enable us to provide our services at a lower cost.