• We align our goals with your goals, so when you succeed, we succeed.
• Client-centric service with transparent communication that makes the client feel confident that their IT infrastructure is secure, compliant, and protected based upon client requirements.
• IT solutions that are customized to meet the unique needs of each client.
Real-time help desk to resolve your issues with U.S.-based phone and chat services.
• Proactive, personalized checklist based, IT standards alignment for network systems, security, and software to help minimize and prevent unexpected surprises.
• We explain IT solutions in plain English so our clients understand the value of our services, and how the right managed IT support can fuel their company’s success.
• Trusted Technology Success Partner that functions as your virtual CIO. Empowers you to focus on your business success rather than worrying about IT issues.
• Proactive business contingency testing, including regularly testing your backups.
Education to help management and internal teams understand IT processes.
• Security Awareness Training to help users be proactive in preventing unexpected security issues.
• Fixed price support making IT budgeting easier.
• Based on our experience and knowledge, we implement the best IT processes for your business using the optimal tools to ensure those processes execute appropriately.
• We help set your company’s IT standards and back-up procedures, which are incorporated into the process.