For over 20 years viiz has provided essential voice services on behalf of our customers. What sets us apart is our broad and always growing voice services portfolio: Directory Assistance, Operator Services, MRS and IP Relay, Call Intercept, Emergency Call Center, N11 Call Routing, SmartPhone Applications, LEC/Direct/Clearinghouse Billing Services and Customer Care delivered from a multi-application platform as a full BPO or SaaS solution.
We operate a fully redundant and secure viiz managed network with meet me points in major USA and Canadian cities with the ability to GeoRestrict customer data and call flow. All legacy and modern customer ingress technologies are supported. At the heart of our BGP self-healing design are 4 computing clouds that are connected and accessed by our internal Layer 2 network. The result is a high quality, secure, fully scalable and always available network.
We operate fully redundant and fail over multilingual call centers in the USA, Canada and the Phillipines.
viiz is the only essential voice services provider with it's own in-house developed voice platform and R&D team that is continuously innovating, developing platforms and technologies that support legacy services, today's must-have features, and emerging technologies that are shaping our future.
With more than 250M of our customer's subscribers on the viiz network, we provide voice solutions to people and communities across North America, on behalf of all Tier 1 and hundreds of 2 and 3 carriers, telematics, mPERS and IoT solution providers, and other enterprises who need to connect their customers to information and services that matter.