Alana is a Heriot-Watt University Interaction Lab spin-off company focused on disrupting existing user experience and streamlining current processes through the most intuitive of interactions – natural conversation. Our NLP and Machine Learning software drives engaging multi-turn conversations over a wide variety of topics and information sources, and our technology can be rapidly tailored to a multitude of specialisms. Alana is being deployed across a range of sectors including healthcare, finance, entertainment, and education. At Alana, we apply AI technology designed to generate better communication and decision making, and in doing so seek to improve millions of lives.