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Neelie Collins Email
Workforce Management/Program Manager . Support Services Group
Waco, TX
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Current Roles
Employees:
1838Revenue:
$442.6MAbout
Support Services Group is an Outsource Solutions company founded in 1981. Our contact centers are located in the U.S., Canada, Dominican Republic, Europe, Mexico, Philippines and Panama we provide various types of Consumer Support, including Technical Support, Help Desk Services, Customer Service, E-commerce and Retail Support, RMA Management, Restaurant, and Automotive Customer Service, Utility Support, B2B/B2C Sales, Sales Support, Chat Support, Email Support, Knowledgebase Management, and more. \n\nSupport Services Group offers a tailored, integrated support system for our clients' diverse support needs. We realize that every client is unique and our superior implementation methodology allows Support Services Group to be flexible and adapt to each client's individual systems, processes, and procedures. Our open architecture allows us to adapt and integrate our clients business technology and processes leveraging their existing infrastructure investments and creating a flexible customizable platform that enables rapid scalability. We've built a world-class platform of tools & technology around the evolving needs of our clients & their programs. \n\nFor small to mid-size operations, where it's key to find a global delivery partner who can deliver a complete solution set of people, process, & technology...Support Services Group is ideally suited. Not only are we protectors of your brand & your customer experience, but we also take pride in working to improve your bottom line.Support Services Group Address
300 South 13th StreetWaco, TX
United States