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Mike Strano Email
VP, Consulting Services . Util-Assist
Newmarket, ON
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Employees:
139Revenue:
$30.6MAbout
Util-Assist is a leading consulting and services company to North American utilities. Our simplified solutions position clients as leaders in efficiency, innovation and conservation. Our Solutions Solutions.Simplified. Our consulting services span the complete life-cycle of Smart Grid projects from strategic planning and business case development through procurement of new technology, systems integration and corporate change management. Community Conservation Program (CCP): CCP is an enhanced customer engagement portal that empowers your consumers to make near real-time decisions on how to save energy, with social benchmarking and creative incentives to deliver further motivation. PowerAssist: PowerAssist is a holistic call centre solution that delivers 24 x 7 service with live agents plus the ability to scale during widespread outages at a fraction of standard costs. CustomerAssist: CustomerAssist's managed services eliminate the hassle of back-end billing, exception management, call centre and IT hosting, letting you focus on what you do best: serving the customer. Our Story Util-Assist was established in 2005 when Ontario became one of the first jurisdictions in North America to mandate smart meters be installed on every home. Util-Assist supported utilities and protected their interests by operating in the middle ground between vendors and utilities. Util-Assist now applies the knowledge we gained to electric, water and gas projects in other provinces and throughout the United States. In fact, Util-Assist has managed more AMI projects than any other consulting firm in North America. Util-Assist has since expanded services beyond consulting to meet utilities' new and emerging needs in conservation, outage management and managed services. In 2018, Util-Assist earned national distinction as an Employee Recommended Workplace. For more information, visit www.util-assist.com.Util-Assist Address
470 Harry Walker Parkway SouthNewmarket, ON
CAN