Michael Kansky Email

Founder & CTO . LiveHelpNow

Current Roles

Employees:
21
Revenue:
$2.1M
About
The mission of LiveHelpNow is to enable companies of all sizes to facilitate meaningful customer service interactions. We provide a complete customer service software suite that brings personal attention, timely responses and motivating incentives into the sales and support process of each and every business. Our solutions make real customer relationships possible, fueled by data shared and exchanged effortlessly by both parties, facilitating relationships that set our clients apart from their competitors. Founded in 2011, LiveHelpNow already received #1 customer service suite award 5 years in a row and is on Inc. 5000 fastest growing companies list. We are setting a new standard in online customer service media, and the future is personal. Superb multi branding abilities allowing a call center of any size use LiveHelpNow to support multiple brands with ease. Our flagship product is Live Chat featuring advanced queuing and routing, visitor/chat triggers and automations, automatic real-time translation and spellcheck services and a lot more. Live Chat is complimented by Ticketing and Knowledge base systems which are tightly integrated so agents can see previous chat and email history for the chatting/emailing customer as well as provide quick responses via knowledge base lookup as well as enabling self-service for customers to be able to help themselves. Analytics system is built for enterprise, featuring more than 60 comprehensive reports ranging from Website statistics to Agent productivity. LiveHelpNow Software is being used by more 12k+ companies (as of 2015). SalesForce, PipeDrive, ConstantContact, and many more integrations are available out of the box. There is 30 day free trial and live webinar available and our crew are always happy to answer any additional questions you might have at 877-548-3001, via live chat or a ticket 24/7/365. Try it yourself FREE for 30 days - http://try.livehelpnow.net
LiveHelpNow Address
520 Evans St
Quakertown, PA
United States
LiveHelpNow Email

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