Mark Vales Email

VP Resource Planning & WFO . Aucera

Current Roles

Employees:
324
Revenue:
$45.4M
About
Aucera is one of the largest privately held contact center providers in the world delivering more than 100 million experiences a year across a global footprint that includes both nearshore and offshore locations. Our thousands of passionate employees support a broad range of Fortune 500 consumer brands, providing Customer Experience Management services and innovative technology solutions across a variety of channels that include phone, email, chat and social media.
Aucera Address

Mahwah, NJ
United States
Aucera Email

Past Companies

AuceraSenior Director of Resource Planning
AuceraDirector of Contact Center Operations