Planned Administrators, Incorporated (PAI) was founded in 1981 as a Third Party Administrator (TPA) of Self-Funded Health Care Plans, focused on health care claims administration and Utilization Management. Quality plan administration and superior customer service remain key strengths for PAI, as evidenced by a customer retention rate over 90% for the past five years. PAI specializes in the administration of self-funded plans. Self-funding allows flexibility and the potential for lower health plan costs. PAI helps groups realize value and savings through flexible plan design, provider networks that offer an unparalleled combination of discounts and accessibility, superior claims processing and customer service.