Security service is not the same for every customer; therefore, St. Moritz does not offer a generic, pre-packaged service. St. Moritz develops security programs while working closely with the customer to develop the program that most fits their individual needs. Standard Operation Procedures can then be developed and implemented so the security officers may understand the security needs for that customer. No security program can be successfully implemented without quality people to execute the program. The St. Moritz difference is our people. From the entry level security officer to the President, St. Moritz is committed from the top down to provide the highest level of service possible. St. Moritz retention percentage is well above industry standards and the average tenure of our customer base is seven years. Several of our clients have been with St. Moritz for twenty-four years. This is a direct result of St. Moritz attention to detail enacted by the quality individuals we recruit and retain on a security officer and management level.