The voice of the patient
Patients are the only source for many important types of health information --- pain level, symptoms, emotions, concerns, and medication compliance cannot be captured in any other way. Patient-reported information is crucial in order to understand how a patient is responding to treatment, or tolerating a powerful medication, or if their health is declining rapidly. And patient engagement is the key.
TapCloud introduces a new model of patient engagement designed to connect with patients on a personal level.
Instead of focusing on their condition or disease, our proven approach uncovers powerful insights on the day-to-day experience of at-risk patients. How does the patient feel physically and emotionally? How active are they? What symptoms are bothering them? Which medications are they taking? Are they adhering to their care plan? How is their overall quality of life?
Far beyond patient surveys, TapCloud uses a patent-pending clinical engine to create a customized experience that gathers clinically important information about each patient based on their condition, their medications, and their previously reported symptoms.
Calling patients once a month and asking, “how are you feeling?†or sending "canned" email messages, or asking patients to repeatedly fill out a questionnaire is not effective patient engagement. TapCloud's approach keeps patients stimulated and engaged.
Patients who use TapCloud say they are better at listening to what their body is telling them, and they are more confident when talking with their doctor.
Contact us to learn how we do it.