Qcom is a leading provider of outsourced technical support and services for specialist technology products.
Qcom's technical outsourcing expertise helps original equipment manufacturers (OEMs), distributors, resellers, systems integrators and solution providers enhance their profitability, support business development and expansion across the UK and Europe.
We operate a strict independent approach to avoid any conflict of interest, all partnerships are via channel partners not with end users direct. Furthermore, no hardware, software or consumables are sold by Qcom.
We operate across a large range of technologies offering pre-and post-sales support, delivering warranty packages and technical services, as well as consultancy around issues such as customer care.
Technologies Supported:
- Barcoding & Data-Capture
- Mobile & Handheld Devices
- EPoS & Kiosks
- Ticketing
- RF Infrastructure
- IT, Networking & Security
- RFID & Biometrics
- Telecommunications
- Digital Signage
Resources Include:
- National Territory Engineers
- Workshop & Commissioning Utility Engineers
- Professional Services Engineers
- Helpdesk Operators
- Project Managers/Consultants
Services Include:
- Wireless Network Services (Surveys, Installations, Health Checks, Troubleshooting)
- Roll-Out Project Management (Staging, Commissioning)
- Field Installation & Operator Training
- Field & Workshop Maintenance (Warranty, Extended Warranty, Time & Material)