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Kate Neal Email
Director Customer Success . Staircase AI
How to contact Kate Neal
Join and see Kate's contact info for free!Current Roles
Employees:
14Revenue:
$466.9kAbout
Staircase’s predictive data processing & AI based technology helps monitor, scale & develop strong relationships by analyzing thousands of real-time client-vendor engagements (Email, Chat, Video, phone and more). Unprecedented machine generated visibility enables CS teams to shift from a reactive to a preventative and proactive operating mode driving customer growth & retention. - Analytics: Engagement volume, response times, sentiment, topics - Visibility: Complex relationship mapping and strength - Proactive: Red flags, churn risks and early warning signals - Action: Data driven action plans and opportunities for growth - Reports: Customer insights and team performanceStaircase AI Address
101 South Topanga Canyon Blvd.Los Angeles, CA